Globalization has brought in tremendous changes  world over some good and some not so good.  This has troubled planners world over to adapt in several ways while others struggle to grapple with the rapid changes it has brought upon almost every sphere of our lives.  In Addition to Globalization, demographic changes and adoption of Industry 4.0 and exponential technologies in the next five years will have the highest impact on jobs by 2022.

The outsourcing industry is not insulated by these impacts, they dont have the luxury of time to adapt to the fast changing landscape.  Looking at the sheer statistics it points to the huge change. 10% of this workforce will be thrust into new jobs that dont exist today, 40% into joins that require new skill sets and rest face an existential threat.   The picture below depicts the new roles that will need great deal of skills to  adapt and survive.

Many traditional firms have done little than trying to play around the edges.  Selling digital technologies, cloud,  RPA and AI has been on the upswing without the underlying up gradation of current  resource pool via training or investing in the pipeline focused on the newer technologies and the emerging roles that has brought forth.

Almost all of the legacy firms continue to imagine that outsourcing will just move to these new roles for them to move into without understanding the skill set impact and the need to prepare from bottom up.  A good portion of these firms will lose their relevant, we are already seeing the impact of this slowly which will compound besides of course the Visa regime, rise of socialist parties championing against immigration from the under developed to developing countries. The success at the polls in some of the European countries that advocated open immigration is a wake up call.  These are certainly attributable to the impact of globalization.