Here are some random but great ideas to explore

Involve them in training, have them create case studies for the work they have done as of now and come up with nice problem statements and solutions we as a company provided, Involve them in a well defined training is a good way but they are not utilized in this process. Another way to associate them with the people (may be senior or colleague) who are tasked and see their learning and contribution. More contribution from them will measure their utilization as well.

Have an application knowledge matrix, team members having bandwidth can plan training and build their knowledge on the areas they need to improve on. Additionally, team members having flair for conducting training, volunteer for technical training within the organization. The team members can also contribute to process improvement/ innovation initiatives.

Ensure that they only have minimal allocation to your project and utilize them for interactions with Internal Quality Audits, Status report preparations for Senior Management and Client, Data gathering and analysis for checking the profitability of the project. Also , keep them trained so that attritions are taken care of if any of your team members leave.

Have a plan before hand, of when the team members or employees are going to be task less, give heads up of what to do when all the tasks or activities are completed. during such times, he/she can ask each member to come up with any innovative ideas to build tools or infrastructure for both dev/test or any new ideas that help the product to enhance and evolve, ideas for process improvements, engaging with seniors on other projects to help them gain some more exposure and momentum in working with seniors and upper management, so that they can contribute to other projects/teams…

Here are few more ideas(in chronological order) of approach:

1. Involve them in innovation, invite ideas plant them to a storyboard & build it (nonetheless this will not be cost effective but am sure can be a good product which organization or market might need). Look towards automation of projects which these resources can contribute, this can be a value add to your customer which you might be able to sell (holds valid for product too).
2. Ask the resources to build some training materials, prepare & publish white papers
3. Train them in cross language & ask them to build the Train them in cross language & ask them to build the learning’s.

Typically use them for the following based on their skills 1 internal initiatives like quality, data analysis, identify root causes and suggest improvement for operational issues like permanent fixes so it is a future investment to reduce effort in the future 2. Use them to showcase their skills and develop business opportunities like PoC, white papers, case studies. 3. Share efforts with other teams which have a temp spike in effort 4. Ensure they get trained on skills required in the long run so their utilization improves over time Posted: 14 days ago

Involve them in POCs or risk mitigation plans. Thus they will indirectly add to the revenue of the project. Irrespective of no stipulated task hours, Utilization rate is rather based on number of billable hours divided by number of hours recorded in a particular time period. So, when not recording a billable time, utilization rate will be to the maximum extent.

There are variety of ways. You can assign some trainings to them and thus their hours would go to training budgets rather than to project budget. You can partially allocate these resources for documentation etc to other projects.

Typically use them for the following based on their skills 1 internal initiatives like quality, data analysis, identify root causes and suggest improvement for operational issues like permanent fixes so it is a future investment to reduce effort in the future 2. Use them to showcase their skills and develop business opportunities like PoC, white papers, case studies. 3. Share efforts with other teams which have a temp spike in effort 4. Ensure they get trained on skills required in the long run so their utilization improves over time.